Thursday, February 12, 2015

"Successful people are successful because they form the habits of doing those things that failures don't like to do."

Albert Gray
How to kill motivation:
  1. Don't address employees that are negative and unproductive
  2. Assume everyone wants to be average
You just reinforced the culture you created.

We don't care enough to give you constructive feedback

But if we did, it would take a lot to speak up in a useful way. It's difficult to be a generous skeptic. Not only do we have to be clear and cogent and actionable, but we cross a social boundary when we speak up. We might be rejected, or scolded, or made to feel dumb. And of course there's the risk that we'll get our hopes up that something will improve, only to see it revert to the status quo.
So, most of the time, we don't bother.
But when someone does care enough (about you, about the opportunity, about the work or the tool), the ball is in your court.
You can react to the feedback by taking it as an attack, deflecting blame, pointing fingers to policy or the CEO. Then you've just told me that you don't care enough to receive the feedback in a useful way.
Or you can pass me off to a powerless middleman, a frustrated person who mouths the words but makes it clear that the feedback will never get used. Another way to show that you don't care as much as I do. And if you don't care, why should I?
One other option: you can care even more than I do. You can not only be open to the constructive feedback, but you can savor it, chew it over, amplify it. You can delight in the fact that someone cares enough to speak up, and dance with their insight and contribution.
Because then, if you're lucky, it might happen again.
- Seth Godin

Monday, February 9, 2015

"Productivity is a measure of output over time. All other things being equal, the more you produce per minute, the more productive you are. And economists understand that wealth (for a company or a community) is based on increasing productivity.
The simplest way to boost productivity is to get better at the task that has been assigned to you. To work harder, and with more skill.
The next step up is to find people who are cheaper than you to do those assigned tasks. The theory of the firm is that people working together can get more done, faster. The next step up is to invest in existing technology that can boost your team's output.
Buying a copier will significantly increase your output if you’re used to handwriting each copy of the memo you've been assigned.
The step after that? Invent a new technology. Huge leaps in value creation come to those that find the next innovation.
The final step, the one that that eludes so many of us: Figure out better things to work on. Make your own list, don't merely react to someone else's.
It turns out that the most productive thing we can do is to stop working on someone else’s task list and figure out a more useful contribution instead. This is what separates great organizations from good ones, and extraordinary careers from frustrated ones.
The challenge is that the final step requires a short-term hit to your productivity. But, if you fail to invest the time and effort to find a better path, it's unlikely you'll find one."
- Seth Godin, The Productivity Pyramid